7 September 2021

Updated COVID-19 Measures

7 September 2021

On September 3, 2021, the Alberta government announced the re-introduction of temporary COVID-19 measures in response to rising cases and hospitalizations.

EMPLOYEE AND MEMBER IMPACT

Effective immediately, all SPARK employees, members, and visitors are required to wear a mask in all indoor public areas and indoor workspaces. Physical distancing is strongly recommended at all times.

For the safety of our employees and members, we continue to practice the following preventative measures to limit the risk of COVID-19 transmission:
  • Regular office deep cleaning
  • Presence of hand sanitization stations throughout the office
  • Plexiglass barriers in member service areas and meeting rooms
  • Daily employee screenings
BRANCH OPERATIONS

Our Calgary branch remains open for in-branch service during our regular office hours of 8:00 to 3:00 pm, Monday to Friday. Appointments are encouraged, but walk-ins are welcome. Contact our Calgary branch at (403) 718-7770 or sparkcu@sparkcu.ca for inquiries and appointment requests.

Our Fort Saskatchewan location remains open on an appointment-only basis. To book an in-person meeting, please contact Stacey Lloyd at (780) 665-5575 or stacey.lloyd@sparkcu.ca.

REMOTE BANKING OPTIONS

For common banking transactions, we recommend that you use SPARK's online banking portal or mobile banking app. Get anytime, anywhere access to your bank account so you can:
  • Check account balances and transactions
  • Deposit cheques using your mobile device
  • Transfer funds between accounts
  • Send and receive interac e-transfers
  • Request stop payments, view cheques, and more
Sign up for Online Banking now, or download the SPARKCU Mobile Banking app today.