9 April 2020

We're keeping our distance, but that won't stop us from standing together.

For over 65 years, SPARK has always made our members our top priority. Our dedication to supporting you through periods of uncertainty is so embedded into who we are that we made it our mission to help you thrive in good times, so you can be resilient in challenging times. We're proud to share additional updates on how we're helping you get through this.

Coming Soon: CRA Direct Deposit

We're working diligently to help you access your Canada Emergency Response Benefit payment more quickly. Soon, you will be able to register for CRA Direct Deposit through SPARK Online Banking. Learn more.

Mortgage and Loan Payment Relief

If you are experiencing financial hardship as a result of the COVID-19 pandemic, we can help. SPARK is offering payment deferrals up to three months on loans, lines of credit, and mortgages. Request relief here.

Member Resources

For some, it may be challenging to navigate the government programs available to help those affected by the COVID-19 pandemic. We have compiled helpful information to help members understand the options available to them. View resources.

Fraud Protection

As our current situation continues to evolve, we encourage you to remain vigilant against scams. Fraudsters are working overtime to profit from consumers' fear and misinformation. Protect yourself by keeping updated on fraud detection and prevention by frequenting the Canadian Anti-Fraud Centre website.