Member Relief

We're Here For You

If you're facing financial challenges as a result of the COVID-19 pandemic, we're here to help.

We're committed to working with you on a case-by-case basis to provide flexible and customized solutions to ease the financial impact of reduced income, business slowdown, job loss or job vulnerability. 

SPARK is offering members temporary payment relief for loans, lines of credit, and mortgages* to help you get through this trying time.

So that we can give you the timely support that you need, please complete the relief request form below.

Update: Please note that we have received and continue to receive a high number of requests and therefore response times may be delayed. We are doing our very best to respond within 48 to 72 business hours to all inquiries. Thank you for your patience and understanding.

Please check back regularly to stay up to date on how SPARK is responding to the COVID-19 Pandemic.

Request Relief

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Please note that by pressing "Submit", you will automatically be added to one of SPARK's electronic mailing lists. We will only send you communications related to SPARK's Member Relief Program.